The macOS versions that came after Sierra could only be installed on Macs that have this hard disk format and so if your Mac is with the older HFS HDD format, then this could be the reason behind the error. After macOS Sierra, newer Mac models started using a new hard disk format – APFS. This doesn’t mean you wouldn’t be able to install a new macOS version on your computer, but you may have to do this manually, by creating a bootable USB device in case the instructions provided further down this post don’t help you.Īnother potential cause of the “Installer information on the recovery server is damaged” error that some users and researchers have suggested is an incompatibility problem between the macOS version you are trying to install and the current format of the hard disk of your Mac. However, it is possible (especially if you are using an older model) that its certificate has expired and the machine can’t be verified. In order to download the update, your Mac needs to be verified by Apple’s servers. You have probably seen a screen with a message on it that reads “To download and restore macOS, your computer’s eligibility will be verified with Apple”, where you had to select Continue, after which the error message appeared. One possible cause for this error is an outdated certificate for your Mac. Regardless of the reason you are trying to reinstall macOS, or the exact cause of the error, the method to resolve it stays basically the same. Usually, it doesn’t indicate any serious underlying problem and is often caused by some sort of incompatibility. This is not an uncommon issue and there could be different causes for it. Users who encounter the “Installer information on the recovery server is damaged” error are unable to complete the reinstallation of their macOS. “Installer information on the recovery server is damaged” is an error you may see displayed on your screen when trying to reinstall macOS. Specifics if macOS Sierra 10.12.4 (or later) has never been installed on your Mac:.Installer information on the recovery server is damaged fix.
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